RESPONSIBLE MINDFUL TRAVEL

Because it's the right thing to do

Our commitment

We truly believe that responsible travel is the only way for the future of travel.
Together we can make this world a better place.

We love what we do and have a deep passion for travel in our destinations. We are so privileged to work and live in these countries with such diverse cultures and incredible nature. We believe that travel can have a positive impact on both the destination and the traveler, if done well.

Protect the environment

We are commited to the environment

Respect cultures & destinations

We are commited to respecting diverse cultures and heritage

Protect Animals

We are commited to respecting the rights of animals

Support economies & communities

We are commited to supporting local communities.

Our Mission

It is our mission to provide our travelers with authentic and immerse experiences and educate them on treading lightly, understanding cultural differences and the respect that comes with it and to share the beauty of our natural surroundings, that cannot continue to exist without the support and understanding that we need to protect and preserve..

 

WE CARE ABOUT THE ENVIRONMENT

We actively look and promote the triple impact in everything we do.

We actively look and promote the triple impact in everything we do.

We take extra care to choose environment-friendly services and practices:

our transport

We are committed to measure carbon emissions on our trips with the aim to reduce. We give preference to public transportation, shuttle services and fuel-efficient vehicles

We promote excursions on foot and bike to explore our wonderful cities in a fun and safe way.

our accomodation

We prefer small boutique style hotels representing their countries’ culture. We look for a personalized service and ‘heart’, with preference to responsible accommodation.

We help our preferred partners in optimizing their sustainability best practices by offering training and suggestions.

our guides

 Tour guides play a big part in tackling the challenges of sustainability in tourism.  They are at the frontline of educating travelers and communities alike. We pick guides who are an inspirational example for sustainable travel behavior to protect our destinations and communities alike.

our excursions

All our providers understand our sustainability objectives and to empower them to think and act sustainable.

We keep improving the overall sustainability of our excursions and making sure our best practices are being implemented

we believe in responsible travel

 

We love what we do and have a deep passion for travel in our destinations. We are so privileged to work and live in these countries with such diverse cultures and incredible nature. We believe that travel can have a positive impact on both the destination and the traveler, if done well. It is our mission to provide our travelers with authentic and immerse experiences and educate them on treading lightly, understanding cultural differences and the respect that comes with it and to share the beauty of our natural surroundings, that cannot continue to exist without the support and understanding that we need to protect and preserve.

We truly believe that responsible travel is the only way for the future of travel and that together we can make this world a better place.

 

our offices

We are committed to reducing the environmental footprint our offices leave and have developed.

We have implemented best practices regarding Purchasing, Energy, Water, Waste management and the use of Paper. Caring for the environment is our priority. 

RESPECTING DESTINATIONS
& LOCAL CULTURES

We promote positive and meaningful exchanges between
our company, our travelers and the local places we visit.

We are committed to working closely with local communities to create authentic, diverse and respectful South American experiences for your travellers.

Our activities and excursions are conducted with respect for the artistic, archeological and cultural heritage.

Our objective is to highlight the diversity and richness of culture and heritage in destinations. 

There is a genuine and respectful interaction between travelers and the local community.

We are Portraying destinations fairly and respectfully in our communications and marketing material.

Our cultural experiences are developed in direct cooperation with the community

BUILD A CHILD-SAFE JOURNEY WITH US

PROTECTING
CHILDREN

Putting child welfare first. We make absolutely sure no child is ever harmed as a result of tourism.

In order to fulfill our commitment as a responsible and ethical tourism company, Encounter Latin America repudiates the sexual exploitation of children in travel and tourism. We have joined The Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism in order to take concrete actions to prevent this crime.

Our guiding principles and procedures:

• All children are human beings, who are the subject and receivers of human rights that Encounter Latin America will respect at all times.

• All children have equal rights to protection from all forms of abuse and exploitation regardless of their gender, race, health situation, religion, age, disability, sexual orientation, social background or culture.

• Child abuse is never acceptable.

• All children should be encouraged to fulfill their potential and inequalities should be challenged.

• Everybody has a responsibility to support the care and protection of children

• We train and support our staff in taking action against the sexual exploitation of children

• Our suppliers and the projects we support have a responsibility to meet minimum standards of protection for the children in their programs and activities and understand the procedures if a child is endangered or is a victim of sexual exploitation

PROTECTING
ANIMALS

We believe that wild animals should be kept in the wild and not caged or staged for tourism activities with negative impacts for the animal itself.

We are committed to animals. We keep them close to our hearts and out in the wild. Our staff and local tour operators are carefully selected to ensure ethical practices.

We ensure that any animals involved in any of our trips have the right to the five animal freedoms:

  • Freedom from hunger or thirst
  • Freedom from discomfort
  • Freedom from pain, injury or disease
  • Freedom to express normal behavior
  • Freedom from fear and distress

BUILD AN ANIMAL FRIENDLY JOURNEY WITH US

SUPPORTING
LOCAL ECONOMIES & COMMUNITIES

We work to maximize the benefits generated by tourism for local
economies and communities.

We are committed to the economy and strive to employ local staff and support local businesses, products and artists.

We employ predominantly local staff

We select local and suppliers that are invested in their community and that help from their end their local economy

We design our excursions and experiences in such a way that we include elements that help alleviate poverty in the destination

We purchase sustainable and locally produced products

We promote sustainable purchases of souvenirs, craft and art with our travelers

We involve the local community in designing the experience for our travelers

RESPONSIBLE TRAVEL IS THE ONLY WAY FORWARD

travel life partner

Travelife is the travel industry’s leading international sustainability certification. It covers all aspects of the tourism supply chain from environmental issues, biodiversity and human rights to labour relations. It’s in full compliance with UN-supported Global Sustainable Tourism Council Criteria.
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CARBON COMPENSATION PROGRAMS

While we work hard to increase the positive impact travel can have on our destinations, we also understand that when we travel, there is an environmental cost involved. Most of our programs are already a carbon compensation, but this can also be added optionally.

We are working with two carbon offset programs:

REFORESTATION

For our program in Costa Rica we plant trees in Guanacaste where for the past 80 years big parts of tropical dry forest have disappeared and made place for large cattle arms. We’ve purchased over 100 hectares of protected land and started planting native tree species for the last 4 years, we planted around 2500 trees so far.

FOREST PROTECTION

In Brazil, we support a community-based forest management project that combats deforestation and protects vulnerable and endangered species in the Amazon. The project not only creates jobs for local people, but also provides workshops on health care, biodiversity and leadership for women and young people.

SUSTAINABLE POLICIES & GUIDELINES

We love responsible travel.

Our ethical code

Download document

Encounter Sustainability Policy

Download document

Accommodation Best Practices

Download document

Excursion Best Practices

Download document

How to be a sustainable Traveller

Download document

 

Trees Planted

Hectares Protected Land

Local Employees

Projects we support

our destinations

IS VOLUNTEERING A
PASSION OF YOURS?

We know our destinations, volunteer programs and language schools by heart. If you dream about experiencing Latin America the real way, helping and learning together and creating a positive impact, we can help you do that!